NOVOTEL AACHEN CITY, Aachen – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Novotel Aachen City offers 154 soundproofed, air-conditioned rooms with flat-screen satellite TVs, minibars, and tea/coffee facilities. Each room includes a laptop-compatible safe, pillow menu, and separate sitting area. Some rooms feature sofa beds for families. Bathrooms come with bathrobes and a selection of toiletries. High-speed Wi-Fi is free throughout the hotel.
Dining Options
The Novo^2 restaurant serves North Rhine-Westphalian and Mediterranean dishes from breakfast until midnight. Breakfast buffet starts at 6:30 AM. The hotel bar offers wine, cocktails, and a sun terrace. Room service is available for guests preferring to dine in.
Leisure & Wellness
The fitness area includes a gym, sauna, and steam bath with city views. An entertainment program for children provides activities. Golf enthusiasts can visit Mergelhof Golf Club or Golf Club Haus Kambach, both nearby.
Location & Transport
Novotel Aachen City is in the heart of Aachen, a 20-minute walk from Aachen Central Station. It is 500 meters from Carolus Thermen spa, 1 km from Suermondt-Ludwig-Museum, and 1.5 km from Frankenberg Castle. The hotel has a garage and car park for guests arriving by car. Köln/Bonn Airport is 85 km away.
Services & Extras
The hotel provides a business center, complimentary wired internet, and newspapers in the lobby. Meeting rooms are available for events. Masks are required in public areas. Silver-level loyalty members receive additional benefits after ten nights per year.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby pushchair
- Board games
- Children's menu
- Children's play area
- Game room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
My stay at the Novotel was quite pleasant overall. The rooms were clean and well-maintained, but the design choice of separating the toilet might not be to everyone's taste. The service was friendly and professional, though I wish they had informed me about the parking voucher option. The location was convenient for accessing the city center and attractions, but the surroundings felt a bit uneasy at night. The dining options were varied but a bit pricey compared to nearby cafes. Facilities were satisfactory, offering what one would expect from a modern hotel.
The hotel was very well prepared for us and our kids even 1 hour before planned arrival. However, the air-con was out of order on the day before our arrival, and the room overlooked the main street which was pretty noisy all night. The overall cleanliness was satisfactory.
The hotel rooms were a good size with a nice bathroom.
The hotel offers comfortable rooms with modern bathrooms and minibars. The friendly service is attentive but may need to refine checkout procedures. Its location is convenient, close to the city center with a variety of dining options nearby. The dining experience is satisfactory but may seem a bit pricey. The facilities meet expectations overall.